Director of Enterprise Risk Management
Nancy directs the Enterprise Risk Management program at Yale. She maintains the ERM framework and reports annually to the Audit Committee of the Corporation. She regularly consults with administrators and managers across the University to assist them in identifying, mitigating and managing risks; and develops recommendations and information for the Officers in prioritizing risk issues for management attention and resources. Nancy is a member of a number of Yale risk, compliance, health and safety committees. Nancy joined Yale in 2015, after more than 30 years at State Street Corporation, a global financial services company, where she served most recently as the Head of Enterprise Risk Management. She is a Harvard College graduate (Economics, magna cum laude) and earned her M.B.A. from the University of Virginia Darden School.
Marjorie Lemmon, CRM, ARM, CPCU, AU
Marje has been at the University since June, 2003. She previously was the Risk Manager for AnnTaylor, Inc., and held prior underwriting positions with two insurance companies. She oversees the operational risk initiatives, assists with the enterprise risk assessments, and is responsible for the University’s insurance portfolio, claims oversight, budgeting and financial projections and departmental operations. She is a member of the Joint Health and Safety Committee, the University Safety Committee, the Traffic Safety Committee, the Chemical and Laboratory Safety Committee, the Shop Safety Committee, the Committee for Programs on Children and Youth, the Background Check Committee, the International Operations and Compliance Committee, and the Workers’ Compensation Credentialing Committee. She is also a member of the State of Connecticut Insurance and Risk Management Board and a member of the Executive Committee of the University Risk Management and Insurance Association. She holds a BA in Mathematics with a Minor in Economics from Smith College, an MBA in Finance from the University of Hartford, and has obtained the Certified Risk Manager (CRM), Associate in Risk Management (ARM), Associate in Underwriting (AU) and Chartered Property Casualty Underwriter (CPCU) professional designations.
Manager of Claims and Loss Control
Phil has been at the University since August, 2010. He is responsible for oversight of all claims handling, post-accident investigations, data development and communication and the development of loss prevention programs. He is also responsible for the oversight of training offered by the Office of ERM. He previously held the position of Safety & Training Officer for the City of Stamford, has held EH&S and loss control positions with Home Depot and American Savings and Loan. He is a member of Yale’s Fleet Safety Committee as well as being on the Board of Directors for the Connecticut Safety Society. He holds a BS in Occupational Health and Safety from Columbia Southern University, degree in Criminal Justice from MT San Antonio College as well as an Advanced Safety Certificate from the National Safety Council.
Senior Administrative Assistant
Karen is responsible for the administrative functions within the department, including bill payments, monitoring certificates of insurance, distribution of UHC Global (formerly FrontierMEDEX) cards and Student Personal Property brochures, and other administrative tasks.