Reporting Accidents/Insurance Claims

Procedure change for reporting property, automobile & general liability insurance claims
Effective Thursday, October 1, 2020, the existing link for reporting non-workers’ compensation insurance claims to York Risk Services will be disabled. This is due to a transition in service providers to Sedgwick CMS. A link to a new web portal and updated instructions for reporting claims are forthcoming. In the meantime, if you need to report a non-workers’ compensation claim, please contact Kate Ebersole at or 203-432-6606.

For reporting Workers’ Compensation claims, please visit the Workers’ Compensation webpage.

The Office of Risk Management recommends reports be submitted even if it is not believed at the time of the accident or incident that there were any injuries or damage. Reporting the accident or incident immediately allows Sedgwick and the Office of Risk Management to perform a timely investigation of the facts and circumstances surrounding an accident or incident, in case injury or damage is discovered later.  Please also file a report if the incident was a “near miss”.  That will help to better evaluate trends and prevent future incidents.

Deductibles are charged to departments for property and automobile claims.  Please contact risk management for more information on the deductible process. 

Note: late reporting of claims may not be covered by our insurance and may cause the department to be responsible for all costs.  Please file reports on a timely basis.